{"id":14317,"date":"2025-09-23T15:17:39","date_gmt":"2025-09-23T19:17:39","guid":{"rendered":"https:\/\/thediversitymovement.com\/?p=14317"},"modified":"2025-09-23T15:17:39","modified_gmt":"2025-09-23T19:17:39","slug":"how-to-build-human-centric-workplaces-age-ai","status":"publish","type":"post","link":"https:\/\/thediversitymovement.com\/how-to-build-human-centric-workplaces-age-ai\/","title":{"rendered":"How to Build Human-Centric Workplaces in the Age of AI"},"content":{"rendered":"<p><button id=\"listenButton1\" class=\"responsivevoice-button\" type=\"button\" value=\"Play\" title=\"ResponsiveVoice Tap to Start\/Stop Speech\"><span>&#128266; Listen to this article<\/span><\/button>\n        <script>\n            listenButton1.onclick = function(){\n                if(responsiveVoice.isPlaying()){\n                    responsiveVoice.cancel();\n                }else{\n                    responsiveVoice.speak(\"The artificial intelligence (AI) revolution is here, reshaping industries and redefining how work gets done. Early adopters are already seeing enhanced productivity and greater efficiency. And, within the next five years, 60% of C-suite executives plan to expand AI integration across their organizations. More than a technical upgrade, AI has the potential to affect every facet of the employee experience.\u00a0\u00a0 The opportunity is significant, yet the risk is equally real. AI can accelerate decision-making and free people to focus on higher-value work. But if organizations adopt AI without centering the human experience, they risk alienating employees, eroding trust, and undermining long-term performance.\u00a0 Why Human-Centric AI Adoption Matters\u00a0 Despite positive outcomes reported by those who are already using AI, workforce adoption is lagging. Data from Ernst & Young shows that 97% of senior business leaders whose companies are leveraging AI report measurable benefits from the investment. Yet, a Pew Research survey finds that only 16% of U.S. workers accomplish a portion of their work with AI and 81% aren\u2019t using it at all. What\u2019s more, women are less likely to use AI tools than men.\u00a0 This inconsistent adoption is fueled by real concerns. Workers are anxious about job security, skill relevance, and whether automation will replace their roles entirely. Others worry that using AI at work will make them seem lazy or less competent. Women, who often face harsher consequences when perceived as lacking expertise, are especially wary of anything that could damage their hard-won credibility.\u00a0\u00a0 To overcome these barriers, leaders should set clear expectations. If everyone is expected to integrate AI into their workflow, the technology ceases to be a shortcut and becomes part of the role. AI should also be framed as a tool that enables greater creativity and problem-solving, not just a method to cut costs.\u00a0 \u201cThe messaging around AI has to be one that we care about you, that we see you, that we hear you, and that we want to know how to support you,\u201d explains Valerie Merriweather, Founder and Chief Wellbeing Officer of Fitwell Solutions. \u201cThe key to fueling connection and engagement and trust is the messaging around AI, talking about how your organization is utilizing AI to improve the employee experience.\u201d\u00a0 HR professionals have a pivotal role to play, because they understand how work gets done and how people experience that work. A human-centered approach to AI adoption can help employees imagine how the technology can shift their duties and enhance their performance.\u00a0\u00a0 As Erica Rooney, Chief People Officer at Raleigh-based marketing agency Walk West, says: \u201cIt will take over those repetitive, automatic tasks that nobody loves, and give you more time to do the things that you do love. Leaders should be working with their teams to envision a different future, but one that still has people in it.\u201d\u00a0 Strategies for a Human-Centered Transition\u00a0 To succeed, AI adoption must be approached as both a business transformation and a people strategy. CHROs and other executive leaders can accelerate adoption and reduce anxiety by embedding the following practices into organizational strategy:\u00a0\u00a0 Communicate clearly and transparently. Change is unsettling, so leaders should be clear about why AI is being adopted, how it aligns with company strategy, and what steps will be taken to support employees through the transition. Transparent communication about ethical guidelines, training opportunities, and job impacts helps reduce fear and builds trust.\u00a0\u00a0 Invest in AI education and training. Ensure employees feel equipped to use AI tools. Provide structured learning opportunities, from group training to dedicated \u201cpractice time\u201d for experimenting. Leaders who share their own learning journeys reinforce the message that upskilling is a shared priority. The goal is to promote a culture of continuous improvement and career growth.\u00a0 Address AI bias proactively. One well-documented challenge with AI is the potential for bias, because generative tools like Chat GPT were trained on existing data sets. To mitigate risk, successful organizations create safeguards such as training on unconscious bias and inclusive prompt engineering. For example, a request to name the five most important philosophers might result in a list of Western thinkers. Adding \u201cworldwide\u201d results in different responses.\u00a0\u00a0 Center humans to prevent errors. AI-generated outputs must always be reviewed by humans, whether they\u2019re writing content, analyzing data, or researching a topic. Ensure quality control by checking for reputable sources, accurate information, and possible plagiarism.\u00a0 AI integration should reinforce organizational culture, reflecting values like clear communication, professional development, inclusion, and high standards. By aligning AI adoption with human-centered objectives, HR professionals can drive innovation, improve employee engagement, and future-proof their workforce.\u00a0 The Future Workplace: Innovative and People-First\u00a0 The spread of AI has been rapid, and the pressure to adopt is intense. But technology alone isn\u2019t enough to gain a competitive advantage. The true differentiator will be how well organizations balance mechanized innovation with human connection.\u00a0 When implemented thoughtfully, AI can relieve employees of repetitive tasks, freeing time for deeper thinking, collaboration, and creativity. It can create opportunities for professional growth and enhance the employee experience in ways that strengthen retention and engagement. Imagine the cumulative impact of an entire workforce with more time for exploring ideas and creating meaningful work.\u00a0 HR leaders stand at the center of this transformation. By advocating for human-centric adoption, they can ensure that AI strengthens organizational culture rather than destabilizing it. The result is a workplace that is dynamic, innovative, and firmly grounded in trust.\u00a0 Donald Thompson, EY Entrepreneur Of The Year\u00ae 2023 SE Award-winner, founded The Diversity Movement, a Workplace Options Company, to fundamentally transform the modern workplace through diversity-led culture change. Recognized by Inc., Fast Company and Forbes, Thompson is author of\u00a0Underestimated: A CEO\u2019s Unlikely Path to Success\u00a0and has published widely on leadership and the executive mindset. His latest book is\u00a0The Inclusive Leadership Handbook: Balancing People and Performance for Sustainable Growth, co-authored with Kurt Merriweather, Vice President of Global Marketing at Workplace Options. Follow Thompson on\u00a0LinkedIn for updates on news, events and his podcast.\", \"US English Male\");\n                }\n            };\n        <\/script>\n    <\/br><br \/>\n<span data-contrast=\"none\">The artificial intelligence (AI) revolution is here, reshaping industries and redefining how work gets done. Early adopters are already seeing enhanced productivity and greater efficiency. And, within the next five years, <\/span><a href=\"https:\/\/www.personio.com\/about-personio\/press\/hr-study-2023-hr-ceo\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">60% of C-suite executives<\/span><\/a><span data-contrast=\"none\"> plan to expand AI integration across their organizations. More than a technical upgrade, AI has the potential to affect every facet of the employee experience.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The opportunity is significant, yet the risk is equally real. AI can accelerate decision-making and free people to focus on higher-value work. But if organizations adopt AI without centering the human experience, they risk alienating employees, eroding trust, and undermining long-term performance.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Why Human-Centric AI Adoption Matters<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-14318 size-large lazyload\" data-src=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-1024x576.png\" alt=\"Stock image of an employee using AI\" width=\"1024\" height=\"576\" data-srcset=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-1024x576.png 1024w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-300x169.png 300w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-768x432.png 768w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-1536x864.png 1536w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-600x338.png 600w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images.png 1920w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/p>\n<p><span data-contrast=\"none\">Despite positive outcomes reported by those who are already using AI, workforce adoption is lagging. Data from Ernst &amp; Young shows that <\/span><a href=\"https:\/\/www.ey.com\/en_us\/newsroom\/2024\/12\/ey-research-artificial-intelligence-investments-set-to-remain-strong-in-2025-but-senior-leaders-recognize-emerging-risks\"><span data-contrast=\"none\">97%<\/span><\/a><span data-contrast=\"none\"> of senior business leaders whose companies are leveraging AI report measurable benefits from the investment. Yet, a <\/span><a href=\"https:\/\/www.pewresearch.org\/social-trends\/2025\/02\/25\/u-s-workers-are-more-worried-than-hopeful-about-future-ai-use-in-the-workplace\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Pew Research survey<\/span><\/a><span data-contrast=\"none\"> finds that only 16% of U.S. workers accomplish a portion of their work with AI and 81% aren\u2019t using it at all. What\u2019s more, women are <\/span><a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/industry\/technology\/technology-media-and-telecom-predictions\/2025\/women-and-generative-ai.html\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">less likely to use AI tools<\/span><\/a><span data-contrast=\"none\"> than men.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">This inconsistent adoption is fueled by real concerns. Workers are anxious about job security, skill relevance, and whether automation will replace their roles entirely. Others worry that using AI at work will make them seem lazy or <\/span><a href=\"https:\/\/www.wired.com\/story\/does-using-ai-make-me-lazy\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">less competent.<\/span><\/a> <span data-contrast=\"auto\">Women, who often <\/span><a href=\"https:\/\/www.gsb.stanford.edu\/insights\/language-gender-bias-performance-reviews\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">face harsher consequences<\/span><\/a><span data-contrast=\"auto\"> when perceived as lacking expertise, are especially wary of anything that could <\/span><a href=\"https:\/\/www.fastcompany.com\/91352117\/women-have-been-slower-to-adapt-ai-at-work-heres-why-women-work-ai\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">damage their hard-won credibility<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">To overcome these barriers, leaders should set clear expectations. If everyone is expected to integrate AI into their workflow, the technology ceases to be a shortcut and becomes part of the role. AI should also be framed as a tool that enables greater creativity and problem-solving, not just a method to cut costs.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cThe messaging around AI has to be one that we care about you, that we see you, that we hear you, and that we want to know how to support you,\u201d explains <\/span><a href=\"https:\/\/thediversitymovement.com\/event\/people-impact-ai-help-harm-employee-engagement\/?utm_source=techwire&amp;utm_medium=external-publications&amp;utm_campaign=thought-leadership&amp;utm_content=people-impact-ai-story\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Valerie Merriweather<\/span><\/a><span data-contrast=\"none\">, Founder and Chief Wellbeing Officer of Fitwell Solutions. \u201cThe key to fueling connection and engagement and trust is the messaging around AI, talking about how your organization is utilizing AI to improve the employee experience.\u201d<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">HR professionals have a pivotal role to play, because they understand how work gets done and how people experience that work. A human-centered approach to AI adoption can help employees imagine how the technology can shift their duties and enhance their performance.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As Erica Rooney, Chief People Officer at Raleigh-based marketing agency Walk West, says: \u201cIt will take over those repetitive, automatic tasks that nobody loves, and give you more time to do the things that you <\/span><i><span data-contrast=\"none\">do <\/span><\/i><span data-contrast=\"none\">love. Leaders should be working with their teams to envision a different future, but one that still has people in it.\u201d<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Strategies for a Human-Centered Transition<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">To succeed, AI adoption must be approached as both a business transformation and a people strategy. CHROs and other executive leaders can accelerate adoption and reduce anxiety by embedding the following practices into organizational strategy:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ol>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Communicate clearly and transparently. <\/span><\/b><span data-contrast=\"none\">Change is unsettling, so leaders should be clear about why AI is being adopted, how it aligns with company strategy, and what steps will be taken to support employees through the transition. Transparent communication about ethical guidelines, training opportunities, and job impacts helps reduce fear and builds trust.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Invest in AI education and training. <\/span><\/b><span data-contrast=\"none\">Ensure employees feel equipped to use AI tools. Provide structured learning opportunities, from group training to dedicated \u201cpractice time\u201d for experimenting. Leaders who share their own learning journeys reinforce the message that upskilling is a shared priority. The goal is to promote a culture of continuous improvement and career growth.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Address AI bias proactively. <\/span><\/b><span data-contrast=\"none\">One well-documented challenge with AI is the potential for bias, because generative tools like Chat GPT were trained on existing data sets. To mitigate risk, successful organizations create safeguards such as training on unconscious bias and inclusive prompt engineering. For example, a request to name the five most important philosophers might result in a list of Western thinkers. Adding \u201cworldwide\u201d results in different responses.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Times New Roman\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Times New Roman&quot;,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Center humans to prevent errors.<\/span><\/b><span data-contrast=\"none\"> AI-generated outputs must always be reviewed by humans, whether they\u2019re writing content, analyzing data, or researching a topic. Ensure quality control by checking for reputable sources, accurate information, and possible plagiarism.\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"none\">AI integration should reinforce organizational culture, reflecting values like clear communication, professional development, inclusion, and high standards. By aligning AI adoption with human-centered objectives, HR professionals can drive innovation, improve employee engagement, and future-proof their workforce.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">The Future Workplace: Innovative and People-First<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-14319 size-large lazyload\" data-src=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-1024x576.png\" alt=\"stock image of employees working together\" width=\"1024\" height=\"576\" data-srcset=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-1024x576.png 1024w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-300x169.png 300w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-768x432.png 768w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-1536x864.png 1536w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2-600x338.png 600w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2025\/09\/Images-2.png 1920w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/p>\n<p><span data-contrast=\"none\">The spread of AI has been rapid, and the pressure to adopt is intense. But technology alone isn\u2019t enough to gain a competitive advantage. The true differentiator will be how well organizations balance mechanized innovation with human connection.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">When implemented thoughtfully, AI can relieve employees of repetitive tasks, freeing time for deeper thinking, collaboration, and creativity. It can create opportunities for professional growth and enhance the employee experience in ways that strengthen retention and engagement. Imagine the cumulative impact of an entire workforce with more time for exploring ideas and creating meaningful work.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">HR leaders stand at the center of this transformation. By advocating for human-centric adoption, they can ensure that AI strengthens organizational culture rather than destabilizing it. The result is a workplace that is dynamic, innovative, and firmly grounded in trust.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i>Donald Thompson, EY Entrepreneur Of The Year\u00ae 2023 SE Award-winner, founded The Diversity Movement, a Workplace Options Company, to fundamentally transform the modern workplace through diversity-led culture change. Recognized by Inc., Fast Company and Forbes, Thompson is author of<\/i><a href=\"https:\/\/thediversitymovement.com\/underestimated\/\" target=\"_blank\" rel=\"noopener\"><i>\u00a0Underestimated: A CEO\u2019s Unlikely Path to Success<\/i><\/a><i>\u00a0and has published widely on leadership and the executive mindset. His latest book is<\/i><a href=\"https:\/\/theinclusivelanguagehandbook.com\/product\/the-inclusive-leadership-handbook\/\" target=\"_blank\" rel=\"noopener\"><i>\u00a0The Inclusive Leadership Handbook<\/i><\/a><i>: Balancing People and Performance for Sustainable Growth, co-authored with Kurt Merriweather, Vice President of Global Marketing at Workplace Options. Follow Thompson on<\/i><a href=\"https:\/\/www.linkedin.com\/in\/donaldthompsonjr\/\" target=\"_blank\" rel=\"noopener\"><i>\u00a0LinkedIn<\/i><\/a><i> for updates on news, events and his podcast<\/i><i>.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The artificial intelligence (AI) revolution is here, reshaping industries and redefining how work gets done. Early adopters are already seeing enhanced productivity and greater efficiency. And, within the next five15<\/p>\n","protected":false},"author":13,"featured_media":14318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60,58],"tags":[],"tdm_type":[92],"class_list":["post-14317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-experience-organizational-culture","category-trends-industry-insights","tdm_type-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Build Human-Centric Workplaces in the Age of AI<\/title>\n<meta name=\"description\" content=\"To succeed, AI adoption must be approached as both a business transformation and a people strategy. 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