{"id":6604,"date":"2022-07-05T13:24:08","date_gmt":"2022-07-05T17:24:08","guid":{"rendered":"https:\/\/thediversitymovement.com\/?p=6604"},"modified":"2023-12-11T13:36:57","modified_gmt":"2023-12-11T18:36:57","slug":"inclusive-language-healthcare-improve-outcomes-better-communication","status":"publish","type":"post","link":"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/","title":{"rendered":"Inclusive Language in Healthcare: Improve Outcomes With Better Communication"},"content":{"rendered":"<p><button id=\"listenButton1\" class=\"responsivevoice-button\" type=\"button\" value=\"Play\" title=\"ResponsiveVoice Tap to Start\/Stop Speech\"><span>&#128266; Listen to this article<\/span><\/button>\n        <script>\n            listenButton1.onclick = function(){\n                if(responsiveVoice.isPlaying()){\n                    responsiveVoice.cancel();\n                }else{\n                    responsiveVoice.speak(\"Inclusive language matters in all manner of business communications, from the ways we create workplace culture through interpersonal interaction with colleagues to the marketing content that connects us with stakeholders and communicates who we are. While writing The Inclusive Language Handbook with my mentor and colleague Jackie Ferguson, one of the aspects of inclusive language we explored was the question of what it means to be inclusive with your word choice in a particular profession, since inclusive language can mean something slightly different when applied to technology, retail, manufacturing, or \u2013 as will be my focus here \u2013 the healthcare industry.\u00a0 In healthcare specifically, inclusive language has the tremendous potential to reduce inequities, improve outcomes, and create safer, healthier lives for everyone. That\u2019s why better communication \u2013by which I mean more respectful, affirming, accurate, precise, and relevant communication \u2013 is a core recommendation for healthcare professionals from both the CDC and the Agency for Healthcare Research and Quality.\u00a0 Why inclusive language matters in healthcare By learning best practices for inclusive language, healthcare professionals can eliminate bias, promote impartiality, reduce stigmas, and above all else, be helpful to all people. As Dr. Jack Leonard Jr. writes in \u201cAdvancing Health Equity, Eliminating Health Disparities, and Improving Population Health,\u201d \u201cachieving health equity requires valuing everyone equally with focused and ongoing societal efforts to address avoidable inequalities, historical and contemporary injustices, and the elimination of health and health care disparities.\u201d Inclusive language is part of that solution.\u00a0 Knowing the best terms for every individual\u2019s unique background, experiences, and identity communicates that every one of those people is valuable and deserves great care. Inclusive language can be especially impactful in improving health disparities for people from marginalized communities and cultures. Namely, in America that means people who are part of the LGBTQ+ community (especially LGBTQ+ youth), people with diverse racial and ethnic backgrounds (especially Black people), individuals from lower socioeconomic origins, and people with lower education levels. Of course, healthcare organizations today face a unique set of challenges, especially in the wake of the COVID-19 pandemic. One notable phenomenon is the shifting interpersonal dynamics of the practitioner-client relationship. Healthcare professionals around the world are now facing folks who openly distrust them, or at least question their qualifications, intention, and thinking.\u00a0 In light of these changing dynamics \u2013 plus shifting demographics as the world grows more diverse \u2013 inclusive communication is critical to the delivery of quality care. Developing high-trust, empathetic relationships leads to open and honest communication, which in turn leads to more effective treatment and better outcomes overall.\u00a0 To feel safe and capable, people need healthcare environments that are free from stigma, bias, and discrimination. In that way, inclusive language plays a key role in helping to make healthcare settings physically, emotionally and psychologically safe places where people can do well, consistently. When we feel safe, we can better advocate for ourselves and others.\u00a0 Word choices you can make to increase inclusion To start, let\u2019s talk about removing the word \u201cpatient.\u201d Although this term might be somewhat acceptable when used in an abstract sense, healthcare professionals should avoid it when discussing the real people they\u2019re caring for. Using the word patient can have negative connotations and inadvertently dehumanize the person who is using your healthcare services. I know that sounds like a bold statement, especially since this word is so common in our language, so let me take a minute to explain.\u00a0 Not surprisingly, much of the lexicon of medicine is rooted in ancient languages like Greek and Latin. The term patient is no exception. It comes from the Latin verb pati, meaning \u201cto suffer.\u201d Our continued, ubiquitous use of this word implies that the person engaging in care is \u2013 and should be \u2013 a passive recipient. What we picture when we think about a patient is a submissive, uncomplaining sufferer who exists as part of an unequal relationship to their well-informed, expert rescuer: their assigned healthcare professionals.\u00a0 As the famed Baroness Julia Neuberger points out in \u201cDo we need a new word for patients?,\u201d the word patient implies passivity and that the job of any person using a healthcare service is to do what they are told \u201cthen wait patiently to recover. The healthcare professional is the healer, while the recipient of healthcare services is the healed, and does not need to take a part in any decision making or in any thinking about alternatives.\u201d Using the term patient centers the conversation on that person\u2019s current condition, injury, ailment, or illness, rather than focusing on their whole self. In the same way, more inclusive, more respectful, and unbiased language allows all people to think of themselves as full, complete humans, not be reduced to their current medical state and its label.\u00a0 What should you say instead? When you can, refer to each person by their first and last name. When you can\u2019t \u2013 or don\u2019t want to \u2013 I suggest using person-centered grammatical constructions. That is, phrases that include the word person or people. For instance, rather than referring to a person as a \u201ccancer patient,\u201d say \u201ca person who has been diagnosed with cancer\u201d or \u201ca person with a cancer diagnosis.\u201d When necessary to maintain confidentiality, consider simply \u201cperson\u201d or \u201cclient\u201d instead. For instance, you might say \u201cthe client in room 211\u201d or \u201cthe people in the waiting room.\u201d\u00a0\u00a0 When you\u2019re unsure what to say, keep the words person and people in the center of mind. For instance, not everyone who is pregnant will identify with the term \u201cmother.\u201d Thus, you should say \u201cthe pregnant person\u201d instead. Other inclusive replacements include \u201cpeople with a prostate gland\u201d and \u201cpeople with a cervix,\u201d which acknowledge nonbinary and transgender people who may have reproductive parts that do not align with their gender identity. Inclusive language tools for your toolbox As with any job, implementing inclusive language \u2013 and getting it right over time \u2013 requires the right tools and training. The good news is: there are many ways to begin advancing your organizational intelligence with regard to inclusion. One first step is unconscious bias training so that you and your teammates can understand and mitigate any preconceptions you may have at an individual or team level with regard to ethnicity, cultural background, race, sexuality, physicality, religion, and many more dimensions of diversity.\u00a0 And of course, The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership is a foundational resource for all professionals. In it, you\u2019ll find the six core guidelines for inclusive language with additional recommendations for healthcare practitioners and for respectful word choice outside the workplace as well. With an academic background in literature and linguistics, Roxanne Bellamy, CDE loves exploring the intersection between the words we choose and the way we see the world. She is co-author of The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership.\", \"US English Male\");\n                }\n            };\n        <\/script>\n    <\/br><br \/>\n<span style=\"font-weight: 400;\">Inclusive language matters in all manner of business communications, from the ways we create workplace culture through interpersonal interaction with colleagues to the marketing content that connects us with stakeholders and communicates who we are. While writing <\/span><a href=\"http:\/\/theinclusivelanguagehandbook.com\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The Inclusive Language Handbook<\/span><\/i><\/a><span style=\"font-weight: 400;\"> with my mentor and colleague Jackie Ferguson, one of the aspects of inclusive language we explored was the question of what it means to be inclusive with your word choice in a particular profession, since inclusive language can mean something slightly different when applied to technology, retail, manufacturing, or \u2013 as will be my focus here \u2013 the healthcare industry.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In healthcare specifically, inclusive language has the tremendous potential to reduce inequities, improve outcomes, and create safer, healthier lives for everyone. That\u2019s why better communication \u2013by which I mean more respectful, affirming, accurate, precise, and relevant communication \u2013 is a core recommendation for healthcare professionals from both <\/span><a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/community\/health-equity\/cdc-strategy.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the CDC<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.ahrq.gov\/research\/findings\/nhqrdr\/nhqdr21\/index.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the Agency for Healthcare Research and Quality<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/thediversitymovement.com\/library\/%20\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-8876 size-large lazyload\" data-src=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A-1024x341.png\" alt=\"TDM Library: your one-stop-shop for update, expert DEI Resources. Explore the platform with a free trial. Click here to learn more.\" width=\"1024\" height=\"341\" data-srcset=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A-1024x341.png 1024w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A-600x200.png 600w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A-300x100.png 300w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A-768x256.png 768w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/04\/NEW-TDM-Library-Display-Ad_Large-A.png 1200w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/341;\" \/><\/a><\/p>\n<h3>Why inclusive language matters in healthcare<\/h3>\n<p><span style=\"font-weight: 400;\">By learning best practices for inclusive language, healthcare professionals can eliminate bias, promote impartiality, reduce stigmas, and above all else, be helpful to<\/span><i><span style=\"font-weight: 400;\"> all <\/span><\/i><span style=\"font-weight: 400;\">people. <\/span><span style=\"font-weight: 400;\">As Dr. Jack Leonard Jr. writes in \u201c<\/span><a href=\"https:\/\/www.cdc.gov\/pcd\/issues\/2021\/21_0264.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Advancing Health Equity, Eliminating Health Disparities, and Improving Population Health,<\/span><\/a><span style=\"font-weight: 400;\">\u201d \u201cachieving health equity requires valuing everyone equally with focused and ongoing societal efforts to address avoidable inequalities, historical and contemporary injustices, and the elimination of health and health care disparities.\u201d Inclusive language is part of that solution.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowing the best terms for every individual\u2019s unique background, experiences, and identity communicates that every one of those people is valuable and deserves great care. Inclusive language can be especially impactful in improving health disparities for people from marginalized communities and cultures. Namely, in America that means people who are part of the <\/span><a href=\"https:\/\/www.cdc.gov\/healthyyouth\/disparities\/index.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">LGBTQ+ community (especially LGBTQ+ youth<\/span><\/a><span style=\"font-weight: 400;\">), people with diverse <\/span><a href=\"https:\/\/www.cdc.gov\/nccdphp\/dnpao\/state-local-programs\/reach\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">racial and ethnic backgrounds<\/span><\/a><span style=\"font-weight: 400;\"> (especially Black people), individuals from <\/span><a href=\"https:\/\/www.cdc.gov\/dhdsp\/maps\/quick-maps\/index.htm\"><span style=\"font-weight: 400;\">lower socioeconomic origins<\/span><\/a><span style=\"font-weight: 400;\">, and people with lower education levels.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, healthcare organizations today face a unique set of challenges, especially in the wake of the COVID-19 pandemic. One notable phenomenon is the shifting interpersonal dynamics of the practitioner-client relationship. Healthcare professionals around the world are now facing folks who openly distrust them, or at least question their qualifications, intention, and thinking.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In light of these changing dynamics \u2013 plus shifting demographics as the world grows more diverse \u2013 inclusive communication is critical to the delivery of quality care. Developing high-trust, empathetic relationships leads to open and honest communication, which in turn leads to more effective treatment and better outcomes overall.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To feel safe and capable, people need healthcare environments that are free from stigma, bias, and discrimination. In that way, inclusive language plays a key role in helping to make healthcare settings physically, emotionally and psychologically safe places where people can do well, consistently. When we feel safe, we can better advocate for ourselves and others.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/theinclusivelanguagehandbook.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-6166 size-full lazyload\" data-src=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad.png\" alt=\"ad featuring the inclusive language handbook cover\" width=\"1200\" height=\"400\" data-srcset=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad.png 1200w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad-600x200.png 600w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad-300x100.png 300w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad-1024x341.png 1024w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2020\/09\/TILH-Ad-768x256.png 768w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/400;\" \/><\/a><\/p>\n<h3>Word choices you can make to increase inclusion<\/h3>\n<p><span style=\"font-weight: 400;\">To start, let\u2019s talk about removing the word \u201cpatient.\u201d Although this term might be somewhat acceptable when used in an abstract sense, healthcare professionals should avoid it when discussing the real people they\u2019re caring for. Using the word patient can have negative connotations and inadvertently dehumanize the person who is using your healthcare services. I know that sounds like a bold statement, especially since this word is so common in our language, so let me take a minute to explain.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not surprisingly, much of the lexicon of medicine is rooted in ancient languages like Greek and Latin. The term patient is no exception. It comes from the Latin verb <\/span><i><span style=\"font-weight: 400;\">pati,<\/span><\/i><span style=\"font-weight: 400;\"> meaning \u201cto suffer.\u201d Our continued, ubiquitous use of this word implies that the person engaging in care is \u2013 and should be \u2013 a passive recipient. What we picture when we think about a patient is a submissive, uncomplaining sufferer who exists as part of an unequal relationship to their well-informed, expert rescuer: their assigned healthcare professionals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the famed Baroness Julia Neuberger points out in \u201c<\/span><a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC1116090\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Do we need a new word for patients?<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\">\u201d the word patient implies passivity and that the job of any person using a healthcare service is to do what they are told \u201cthen wait patiently to recover. The healthcare professional is the healer, while the recipient of healthcare services is the healed, and does not need to take a part in any decision making or in any thinking about alternatives.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using the term patient centers the conversation on that person\u2019s current condition, injury, ailment, or illness, rather than focusing on their whole self. In the same way, more inclusive, more respectful, and unbiased language allows all people to think of themselves as full, complete humans, not be reduced to their current medical state and its label.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What should you say instead? When you can, refer to each person by their first and last name. When you can\u2019t \u2013 or don\u2019t want to \u2013 I suggest using person-centered grammatical constructions. That is, phrases that include the word person or people. For instance, rather than referring to a person as a \u201ccancer patient,\u201d say \u201ca person who has been diagnosed with cancer\u201d or \u201ca person with a cancer diagnosis.\u201d When necessary to maintain confidentiality, consider simply \u201cperson\u201d or \u201cclient\u201d instead. For instance, you might say \u201cthe client in room 211\u201d or \u201cthe people in the waiting room.\u201d\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019re unsure what to say, keep the words person and people in the center of mind. For instance, not everyone who is pregnant will identify with the term \u201cmother.\u201d Thus, you should say \u201cthe pregnant person\u201d instead. Other inclusive replacements include \u201cpeople with a prostate gland\u201d and \u201cpeople with a cervix,\u201d which acknowledge nonbinary and transgender people who may have reproductive parts that do not align with their gender identity.<\/span><\/p>\n<h3>Inclusive language tools for your toolbox<\/h3>\n<p><span style=\"font-weight: 400;\">As with any job, implementing inclusive language \u2013 and getting it right over time \u2013 requires the right tools and training. The good news is: there are many ways to begin advancing your organizational intelligence with regard to inclusion. One first step is unconscious bias training so that you and your teammates can understand and mitigate any preconceptions you may have at an individual or team level with regard to ethnicity, cultural background, race, sexuality, physicality, religion, and many more dimensions of diversity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And of course, <\/span><a href=\"http:\/\/theinclusivelanguagehandbook.com\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership<\/span><\/i><\/a><span style=\"font-weight: 400;\"> is a foundational resource for all professionals. In it, you\u2019ll find the <\/span><a href=\"https:\/\/thediversitymovement.com\/say-this-not-that-a-guide-for-inclusive-language\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">six core guidelines for inclusive language<\/span><\/a><span style=\"font-weight: 400;\"> with additional recommendations for healthcare practitioners and for respectful word choice outside the workplace as well.<\/span><\/p>\n<p><a href=\"https:\/\/thediversitymovement.com\/library\/%20\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-large wp-image-8041 lazyload\" data-src=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A-1024x85.png\" alt=\"Display ad for TDM Library. Text says &quot;Find more content like this in TDM Library. Start my free trial&quot;\" width=\"1024\" height=\"85\" data-srcset=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A-1024x85.png 1024w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A-600x50.png 600w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A-300x25.png 300w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A-768x64.png 768w, https:\/\/thediversitymovement.com\/wp-content\/uploads\/2023\/03\/TDM-Library-Footer-Ad-A.png 1200w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/85;\" \/><\/a><\/p>\n<p><em><b><span style=\"font-weight: 400;\">With an academic background in literature and linguistics, <\/span>Roxanne Bellamy<\/b><span style=\"font-weight: 400;\">, CDE loves exploring the intersection between the words we choose and the way we see the world. She is co-author of <\/span><a href=\"https:\/\/theinclusivelanguagehandbook.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Inclusive language matters in all manner of business communications, from the ways we create workplace culture through interpersonal interaction with colleagues to the marketing content that connects us with stakeholders15<\/p>\n","protected":false},"author":2,"featured_media":6606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[67,58,5],"tags":[],"tdm_type":[92],"class_list":["post-6604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inclusive-language-communication","category-trends-industry-insights","category-blogs","tdm_type-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Inclusive Language in Healthcare: Improve Outcomes With Better Communication - The Diversity Movement<\/title>\n<meta name=\"description\" content=\"In healthcare, inclusive language has the tremendous potential to reduce inequities, improve outcomes, and create safer, healthier lives for everyone.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inclusive Language in Healthcare: Improve Outcomes With Better Communication - The Diversity Movement\" \/>\n<meta property=\"og:description\" content=\"In healthcare, inclusive language has the tremendous potential to reduce inequities, improve outcomes, and create safer, healthier lives for everyone.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/\" \/>\n<meta property=\"og:site_name\" content=\"The Diversity Movement\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/thediversitymovement\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-05T17:24:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-11T18:36:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2022\/07\/Screen-Shot-2022-07-05-at-1.15.09-PM-1024x680.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"680\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Walk West\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Walk West\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/\"},\"author\":{\"name\":\"Walk West\",\"@id\":\"https:\/\/thediversitymovement.com\/#\/schema\/person\/96226c18fc3fda99e138ea5726960e51\"},\"headline\":\"Inclusive Language in Healthcare: Improve Outcomes With Better Communication\",\"datePublished\":\"2022-07-05T17:24:08+00:00\",\"dateModified\":\"2023-12-11T18:36:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/\"},\"wordCount\":1157,\"publisher\":{\"@id\":\"https:\/\/thediversitymovement.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/thediversitymovement.com\/inclusive-language-healthcare-improve-outcomes-better-communication\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/thediversitymovement.com\/wp-content\/uploads\/2022\/07\/Screen-Shot-2022-07-05-at-1.15.09-PM.png\",\"articleSection\":[\"Inclusive Language &amp; 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